Applications now open for August Telephone Crisis Supporter training

Categories: Community, Counselling, Training

Ever considered becoming a Lifeline Telephone Crisis Supporter? Or know someone who has? Applications are open now for our August Telephone Crisis Supporter (TCS) training intake.TCS Training slide - landscape

There is always a need for more telephone crisis supporters to assist callers with a wide variety of issues, including loneliness, relationships, domestic violence, abuse, gambling, drugs and alcohol mental health and suicide.

Do you – or someone you know – have the capacity to respond to all people in a non-judgmental and respectful manner, and the ability to display empathy?

If Yes, you very likely have what it takes to become a TCS. There are a limited number of places available per training intake, so don’t delay – phone us on 02 9498 8805 or email us at, in order to register your interest.

The Telephone Crisis Support nationally recognised training course is based on adult learning principles and experiential learning. The format of the course is a combination of e-learning, presentations, role-plays and large and small group exercises.

Click here for course details, or watch this helpful short video in which one of our Volunteer Lifeline Harbour to Hawkesbury Telephone Crisis Supporters talks about what she personally gained from the training that she undertook a few years ago..