Providing social opportunities for people living at home and receiving a Home Care Package

The Community Visitors Scheme (CVS) provides support for older people living alone who have limited social connections.

Social support is provided by regular face to face visits and phone calls made by volunteers. CVS provides friendship and companionship by matching clients with volunteers who share similar interests and ideas. Visits can be spent in a variety of ways depending on what the person most enjoys, like a cup of tea and a chat, working on a hobby together, or discussing current affairs. Activities may also extend to a walk or an outing, subject to the health and mobility of the person being visited. Volunteers are recruited under strict guidelines, undergo mandatory checks and receive ongoing training.

To be eligible Individuals need to be receiving a Home Care Package, living at home and within the Northern Sydney and Hornsby region.

To make a referral call (02) 9498 8805. Once a referral is received a staff person will contact the client and arrange a convenient time to meet. The purpose is to discuss the program and the benefits of increasing social connections. A Care Plan is developed with the client in relation to immediate support, for example, regular visits by a friendly volunteer, while also focusing on long terms outcomes such as increases in motivation, community connection, and improved health and wellbeing.

This is a no fee service.

Benefits can include:

  • Greater involvement in the local community
  • Increased sense of purpose and confidence
  • Increases in feelings of independence
  • Support by caring and committed volunteers

The Community Visitors Scheme is funded by the Commonwealth Department of Health.