Gambling Help Counselling Services

Are you, or is someone you know, experiencing problems with gambling?

If you are worried, consider these questions…

Do you gamble to escape problems or distressing feelings?

Do you sometimes go back another day to try to win back the money you lost?

Do you wonder if you have a gambling problem?


Lifeline Harbour to Hawkesbury Gambling Help Counselling Service offer a professional, supportive and safe counselling environment. Our multidisciplinary team of qualified and experienced psychologists, personal counsellors and financial counsellors are skilled in the problem gambling area.

Within service referrals are available between our Personal Counselling Service and our Financial Counselling Service and there is no waiting list.

Lifeline Harbour to Hawkesbury’s Gambling Help service has a direct referral pathway to an independent lawyer, Richard Brading BEc/LLB, to provide pro bono legal assistance for Gambling Help clients.

Our services are available Monday to Friday from 9 am to 5 pm. Early morning and after hours appointments are also available.


Worried about someone else – tips for starting a conversation

It can be hard trying to help someone who gambles, especially if they do not think they have a problem or do not want to stop. Many people find it difficult to talk to someone close to them about gambling issues because they often do not know what to say and it can be confronting.

A connecting statement can be a useful way to start a conversation. They are truthful statements about something positive between you and the other person. Connecting statements open the door to speaking about a concern by making you both feel connected and positive about your relationship. For example, “I really care about you and what happens to us and because of that I feel have to talk about what I’ve been noticing”.

Family members and friends of problem gamblers can also access the FREE counselling services for any problem related to gambling. Accessing the service might help you manage your own problems arising out of someone else’s gambling or help you to help a problem gambler seek their own assistance. More about Problem Gambling.


Gambling Help Image

Click on the image to the right to view a helpful video which explains what happens when someone seeks help by way of one-on-one Gambling Help counselling or participation in a Gambling Help support group.


What you can do

To make an appointment or an enquiry, email us or call 9498 8805. All enquiries are confidential. You can also assess your risk for problem gambling at

For urgent assistance outside office hours, call Gambling Help on 1800 858 858, access their website or call a Lifeline Telephone Crisis Supporter on 13 11 14, anytime.

The Lifeline Harbour to Hawkesbury Gambling Help Service is funded by the Responsible Gambling Fund (RGF) to provide a FREE, confidential face-to-face counselling service at its Gordon centre.

Lifeline Harbour to Hawkesbury also runs a Gambling Help Support Group twice a year. If you would like more information about the support group, please click here.

Email us for an appointment – click here