The Emergency Relief Service provides immediate support for people who are in financial crisis, including food parcels, food and petrol vouchers, clothing, information and referral.

During an appointment staff will discuss immediate support that could help (fore example: food vouchers or part-payment of bills), while also focusing on long-term outcomes, such as increased financial independence, community connection, and improved health and wellbeing.

Food parcels can be picked up on Monday and Wednesday afternoons.  Appointments are face-to-face or by phone on Friday afternoons.

There are limits around the number of times service can be accessed to ensure a maximum amount of people can be supported equitably.

Emergency Relief is for people who live in the Northern Sydney and Hornsby region.

This is a no fee service.

Some benefits include:

  • Immediate relief
  • Information and ongoing support
  • Referral pathways, ranging from financial or personal counselling

Please call (02) 9498 8805 or email using the button below to book an appointment or organise a food parcel pick up.

Call (02) 9498 8805 or email us for an appointment – click here


Emergency Relief is a Financial Wellbeing and Capability Activity funded by the Commonwealth Department of Social Services.