Lifeline Harbour to Hawkesbury’s training team provides a range of courses to educate, develop awareness, skills and knowledge about mental health, suicide, domestic and family violence. For the community, schools and the workplace.
In particular our tailored and revised Accidental Counsellor course addresses the uncomfortable topics of crisis and suicide. Participants of this workshop will learn to RECOGNISE a person in crisis, RESPOND in a compassionate manner and REFER to ongoing support.
Accredited Training Courses
Telephone Crisis Supporter Training
The Telephone Crisis Support Training Course is based on adult learning principles and experiential learning.
Lifeline provides a Domestic Violence Response Training program called DV-alert, which imparts skills to recognise, respond and refer cases of domestic and family violence.
Community and Workplace Training Courses
This 4-hour workshop teaches the core skills necessary to engage with someone who is struggling to cope with their day-to-day life due to stress, mental health issues, DV, or other personal crises. We offer monthly community sessions of the workshop, which are open to the public and can be booked via the links on our website. For organisations, we offer a tailored version of the Accidental Counsellor workshop. Please find further details on the Workplace Training page.
"Most important and best training I’ve had."
"I really valued the training and will be recommending it to my team and volunteers."
"I walked out better equipped than when I walked in."
"Very eye-opening and insightful. I believe it will help in my professional life and personal life too."
"I haven’t had this type of training before and I found it incredibly useful for my day job. I surprisingly think it will be fantastic for my general life as well."
"The course gave me additional skills I can use in my work and personal life."
"It is a blessing to have this kind of training available to staff for professional and personal development."